Effective Date: August 14, 2025
1. Introduction
Regal Gemstones (“we,” “us,” “our”) values your privacy. This Privacy Policy explains how we collect, use, disclose, and protect personal information when you visit our website or purchase loose, colored gemstones from us.
2. Information We Collect
2.1. Account Information: Name, email address, phone number, billing/shipping address when you create an account or place an order.
2.2. Payment Data: Credit card details and payment method information processed securely by our payment processor. We do not store full payment card data on our servers.
2.3. Order History: Purchase details, order dates, item descriptions, and transaction amounts.
2.4. Website Usage Data: IP address, browser type, device information, pages viewed, referral URLs, and timestamps collected via cookies and web analytics.
2.5. Communications: Any messages, requests, or feedback you send us via email, chat, or contact forms.
3. How We Use Your Information
3.1. Order Fulfillment: To process your orders, arrange shipping, and provide customer support.
3.2. Account Management: To create, maintain, and secure your account.
3.3. Communications: To send order confirmations, shipping updates, return authorizations, and respond to inquiries.
3.4. Marketing: To send promotional emails, newsletters, and special offers (you can opt out at any time).
3.5. Website Improvement: To analyze site usage, enhance user experience, and optimize our offerings.
3.6. Legal Compliance: To comply with applicable laws, prevent fraud, and enforce our Terms & Conditions.
4. Cookies & Tracking Technologies
4.1. We use cookies, web beacons, and similar technologies to:
– Remember your login session and preferences
– Analyze website performance and traffic patterns
– Deliver personalized content and advertisements
4.2. You can manage or disable cookies via your browser settings; however, disabling cookies may affect site functionality.
5. Data Sharing & Disclosure
5.1. Service Providers: We share personal data with trusted third parties who perform services on our behalf (e.g., payment processors, shipping carriers, analytics providers).
5.2. Legal Requirements: We may disclose information to comply with legal obligations, court orders, or governmental requests.
5.3. Business Transfers: In the event of a merger, acquisition, or sale of assets, your personal data may be transferred to the new owner.
6. Data Security
6.1. We implement industry-standard security measures (e.g., SSL encryption, firewalls, access controls) to protect personal data.
6.2. No method of transmission over the Internet or electronic storage is 100% secure; we cannot guarantee absolute security.
7. Data Retention
7.1. We retain personal data for as long as necessary to fulfill the purposes outlined in this Policy, unless a longer retention period is required or permitted by law.
7.2. When no longer needed, we securely delete or anonymize personal information.
8. Your Rights & Choices
8.1. Access & Correction: You may access, correct, or update your account information by logging in or contacting us.
8.2. Deletion: You may request deletion of your personal data, subject to legal requirements and essential record-keeping.
8.3. Marketing Opt-Out: You can unsubscribe from marketing communications via links in our emails or by contacting us.
8.4. Cookie Preferences: Manage cookie settings in your browser.
9. Children’s Privacy
Our services are not directed to children under 16. We do not knowingly collect personal data from minors. If you believe we have inadvertently collected such data, please contact us for deletion.
10. International Transfers
If you are located outside the United States, your personal data may be transferred to and processed in the U.S. by our staff and service providers. We ensure appropriate safeguards for international data transfers.
11. Third-Party Links
Our site may contain links to third-party websites. This Policy does not apply to those sites. Please review their privacy policies before providing personal information.
12. Changes to This Policy
We may update this Privacy Policy periodically. Revised versions will be posted with an updated “Effective Date.” Your continued use of our site following changes constitutes acceptance of the updated Policy.
13. Contact Us
For questions or requests regarding this Privacy Policy, please contact:
Email: info@regalgemstones.com
Address: Available upon request via email
