Welcome to Regal Gemstones. By accessing or using our website to purchase loose, colored gemstones, you agree to these Terms & Conditions. Please read them carefully.
1. General
1.1. These Terms & Conditions (“Terms”) govern your use of our website, services, and purchases of loose, colored gemstones.
1.2. “We,” “us,” and “our” refer to Regal Gemstones. “You” and “your” refer to any visitor, user, or customer.
1.3. By placing an order or browsing our site, you acknowledge you have read, understood, and agree to be bound by these Terms.
2. Eligibility
2.1. You must be at least 18 years old (or the age of majority in your jurisdiction) to buy loose gemstones.
2.2. By ordering, you confirm you meet these age requirements.
3. Account Registration
3.1. Creating an account is optional but recommended for order tracking and faster checkout.
3.2. You agree to provide accurate information and keep your password secure.
3.3. You are responsible for all activity under your account.
4. Ordering & Payment
4.1. All orders for loose, colored gemstones are subject to acceptance and availability. We may cancel or modify orders at our discretion.
4.2. Product images and grading reports are accurate representations, but slight variations in hue, saturation, or clarity may occur.
4.3. Prices, grading details, and availability may change without prior notice.
4.4. Payment in full is required at checkout. Accepted methods include major credit cards and PayPal.
4.5. In cases of fraud or unauthorized transactions, we may suspend or cancel your order and account.
5. Product Descriptions & Grading
5.1. Each gemstone is accompanied by a grading report detailing carat weight, color grade, clarity grade, and origin when available.
5.2. Grading reports are issued by reputable gemological laboratories (e.g., GIA, AGS).
5.3. Slight deviations (±0.05 carat, minor hue shifts) are within acceptable tolerance.
6. Shipping & Risk of Loss
6.1. We ship domestically and internationally via insured, trackable carriers.
6.2. Risk of loss and title pass to you when the carrier picks up your shipment.
6.3. You are responsible for customs duties, taxes, and import fees on international orders.
6.4. If a package is marked delivered but not received, you must file a claim with the carrier and notify us within 5 days.
7. Returns & Exchanges
7.1. Our Return & Exchange Policy for loose gemstones is available here. Returns require prior authorization by contacting info@regalgemstones.com.
7.2. Returns must comply with the conditions for loose gemstones (unmounted, original packaging, grading reports, undamaged).
8. Inspection & Verification
8.1. All loose gemstones undergo professional inspection upon return to confirm authenticity, grading consistency, and condition.
8.2. We reserve the right to reject returns if stones show signs of handling damage or discrepancy with original reports.
9. Intellectual Property
9.1. All website content—text, images, logos, and reports—belongs to Regal Gemstones or its licensors.
9.2. You may not reuse, reproduce, or distribute any material without our written permission.
10. Customer Conduct
10.1. You agree not to use our site to:
– Transmit malicious code or spam
– Infringe others’ intellectual property
– Reverse-engineer our grading reports or site functionality
11. Disclaimers & Limitation of Liability
11.1. Our loose gemstones and website are provided “as is,” without warranties of any kind.
11.2. We disclaim all implied warranties, including merchantability and fitness for a specific use.
11.3. To the maximum extent permitted by law, our liability for any order will not exceed the purchase price of the gemstone.
12. Indemnification
12.1. You agree to indemnify and hold Regal Gemstones and its affiliates harmless from any claims arising out of your breach of these Terms or misuse of our website.
13. Privacy
13.1. Our Privacy Policy explains how we collect, use, and protect your personal data. By using our site, you consent to these practices.
14. Third-Party Links
14.1. We may link to third-party sites for gemological resources or services. We are not responsible for their content or practices.
15. Governing Law & Jurisdiction
15.1. These Terms are governed by the laws of the State of [Your State], without conflict-of-law rules.
15.2. Any disputes must be resolved in state or federal courts in [Your County], [Your State].
16. Changes to Terms
16.1. We may revise these Terms at any time by posting updates on our site. Continued use signifies acceptance of the revised Terms.
17. Contact Information
For questions or concerns about these Terms:
Email: info@regalgemstones.com
